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Shipping Policy

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MIF-CHECKOUT is a checkout technology platform. We do not ship physical goods. All shipping, dispatch, tracking and delivery of goods purchased through a MIF-CHECKOUT checkout is arranged and fulfilled by the merchant whose store you purchased from.

1. Merchant shipping policies

Each merchant publishes their own shipping policy on their Shopify storefront. That policy is the authoritative source for:

  • Serviceable PIN codes / regions.
  • Delivery timelines – typically 3 to 10 business days across India, depending on origin and destination.
  • Shipping charges (free, flat, or based on order value).
  • Cash-on-Delivery (COD) availability and COD handling fees.

2. Tracking

After the merchant hands your order to a logistics partner, you will receive a tracking link over SMS/email/WhatsApp. Tracking updates are provided by the logistics partner and may take up to 24 hours to reflect after handover.

3. Undelivered / RTO shipments

Return-to-Origin (RTO) shipments occur when the courier is unable to deliver (customer unreachable, address incorrect, order refused). The merchant will either re-attempt, refund (for prepaid) or close the order per their policy. Repeated RTOs from the same shopper may result in that shopper being blocked from COD in the future.

4. Contact

For shipping queries, contact the merchant directly. If you are unable to reach them, write to us at our support email and we will facilitate contact.